Privacy Policy

Dunn Right Media ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit dunnrightmedia.com (the "Site") or use our social media marketing and advertising services (the "Services").

Information We Collect

• Contact information you provide: name, email address, phone number, company name, and any message details you submit through our contact form, audit request form, or scheduling tools.
• Appointment/scheduling information: when you book a call through our scheduling tool (Cal.com), we receive your name, email, and, if you choose to provide it, your phone number, along with the date/time of your appointment.
• Payment information: when you purchase a service, payments are processed securely by Stripe, Inc. We do not collect or store your full card number, CVV, or bank account details — Stripe handles this directly and shares with us only what's needed to fulfill your order (such as your name, email, and a summary of the transaction).
• Website usage information: we may use standard analytics tools to understand how visitors use our Site (e.g., pages viewed, general location, device type). We do not sell this data.

How We Use Your Information

We use the information above to:

• Respond to inquiries and provide requested marketing audits or consultations
• Schedule and remind you of appointments
• Process payments and deliver purchased services
• Communicate with you about your account, services, or support requests
• Improve our Site and Services

Text Messaging (SMS) Terms

If you provide your phone number and opt in (for example, when booking a call), you may receive SMS text messages from Dunn Right Media related to your scheduled appointment, such as reminders.

• Message frequency varies based on your appointments (typically 1-2 messages per booked call).
• Message and data rates may apply.
• You can opt out at any time by replying STOP. You can request help by replying HELP.
• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
• Carriers are not liable for delayed or undelivered messages.

SMS Consent & Mobile Information

By providing your mobile phone number and opting in to receive text messages from Dunn Right Media, you consent to receive appointment reminders and related account notifications via SMS. Message frequency varies based on your scheduled appointments. Message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for support.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How We Share Information

We do not sell your personal information. We share information only with the service providers who help us operate our business, including:

• Stripe, Inc. (payment processing)
• Cal.com (appointment scheduling)
• Our hosting and database providers (to operate the Site and store your information securely)

We may also disclose information if required by law or to protect our legal rights.

Cookies and Tracking

Our Site may use cookies or similar technologies to remember your preferences and understand Site usage. You can control cookies through your browser settings.

Data Retention

We retain your information for as long as needed to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Choices

You may request access to, correction of, or deletion of your personal information by contacting us at jamesfdunn15@gmail.com. You may unsubscribe from marketing emails at any time using the link in those emails, and from SMS by replying STOP.

Children's Privacy

Our Site and Services are not directed to children under 13, and we do not knowingly collect information from children under 13.

Security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" above reflects the latest revision.

Contact Us

Questions about this Privacy Policy? Contact us at jamesfdunn15@gmail.com.